Acceptable Use Rules
Last updated: 24 August 2026
These rules form part of the Terms and Conditions and apply to all users of the platform.
Allowed
- searching and viewing profiles to find a tradesperson;
- contacting tradespeople for quotes and work;
- publishing accurate details of your own business and photos of your own work;
- posting honest reviews about work actually carried out.
Prohibited
- publishing other people’s photos, names, licences or references;
- claiming qualifications, licences or guarantees you do not hold;
- fake reviews, self-reviews and pressuring users over ratings;
- unsolicited bulk messaging (spam) to contacts found on the platform;
- automated content or database extraction (scraping, bots, copying the directory);
- offensive, discriminatory or unlawful content;
- circumventing security measures or attempting unauthorised admin access.
Consequences
Depending on severity, we may amend or remove content, reduce profile visibility, suspend or permanently terminate access, with notice and a right of appeal to info@samoruke.me. Serious breaches may be reported to the authorities.
